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Service & Support

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Support electronic control gears

Telephone: +49 (0) 7246 / 9204-0

Support by phone

Repair

As an experienced retailer of electronic ballast units, we carry out repairs quickly and without fuss. If you have any questions about the repair process, please do not hesitate to contact us.


Head of Customer Service:
Peter Jarzina
Phone: +49 (0) 7246 / 9204-37
Fax: 49 (0) 7246 / 9204-43
Electronic fax: +49 (0) 7246 / 920481-37
E-Mail: peter.jarzina@eckerle.com

Complaints

Not happy? Contact us and tell us why. To ensure we are able to process your complaint quickly and smoothly, please use our complaints form. We will then contact you and will of course be available for you to get in touch by telephone or e-mail. You can find the form to download here.


Head of Customer Service:
Peter Jarzina
Phone: +49 (0) 7246 / 9204-37
Fax: 49 (0) 7246 / 9204-43
Electronic fax: +49 (0) 7246 / 920481-37
E-Mail: peter.jarzina@eckerle.com

Spare parts

All Eckerle operating equipment is produced with tremendous care and attention. Wear and tear, however, can mean that wear parts sometimes need to be replaced. Contact us for detailed advice.


Head of Customer Service:
Peter Jarzina
Phone: +49 (0) 7246 / 9204-37
Fax: 49 (0) 7246 / 9204-43
Electronic fax: +49 (0) 7246 / 920481-37
E-Mail: peter.jarzina@eckerle.com

Technical advice

Do you have any questions about our products, or would you like a noncommittal consultation about architectural and technical lighting solutions? Then get in touch using our contact form at the end of this page or give us a call. We would be delighted to be of assistance.



Sales Manager:
Thomas Ullrich
Phone: +49 7246 9204 57
Fax: +49 (0) 7246 / 9204-44
Electronic fax: +49 (0) 7246 / 920481-57
E-Mail: thomas.ullrich@eckerle.com

Product ordering / order processing

Electronic ballasts can now be ordered at any time in a straightforward, convenient manner. We look forward to receiving your call or e-mail.



Irina Uschakow
Phone: +49 (0) 7246 / 9204-64
Fax: +49 (0) 7246 / 9204-44
Electronic fax: +49 (0) 7246 / 920481-64
E-Mail: irina.uschakow@eckerle.com

Special solutions

We are confident that we will be able to find the right solution for your situation, whatever it may be. Contact us for a noncommittal advice.



Technical Director:
Nevzat Pehlivan
Phone: +49 7246 9204 17
Fax: +49 (0) 7246 / 9204-43
Electronic fax: +49 (0) 7246 / 920481-67
E-Mail: nevzat.pehlivan@eckerle.com

Eckerle Representatives worldwide

Enquiry form

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